Step 2: Custom Needs Assessment

A needs assessment identifies the gaps between the social and built environment in your community and the needs and abilities of people in your community.

Conducting a needs assessment involves deciding the information you want to collect and choosing the tools that you will use to collect the information. Your needs assessment should reflect the eight dimensions of an age-friendly community articulated by the World Health Organization (WHO). An AFC instruments database has been created to help simplify this step for communities.

 Step 2 Key Tasks:

 Task 2.1: Review Data Collection Tools.


Task 2.2: Create a Draft List of Questions.

Task 2.3: Create person/environment question pairs.

Task 2.4: Finalize the Needs Assessment.

Using existing validated questionnaires will save you time and resources. Create a short list of 4-6 questionnaires from the instruments database that best match your priorities. 


How-To page

From the tools you have selected, use the instruments database to make a draft list of relevant questions for your survey.


How-To page

To best identify gaps, pair questions about:

- People’s needs, preferences and abilities, and 

- Related programs, services, policies, and built features.

How-To page

Ensure your questions have a balance between the 8 age-friendly dimensions and mental and physical aspects of health. Pilot the survey with your target group and discuss ways to improve.


How-To page

 Resources to Support Your Work

Instrument Database (Excel Spreadsheet) 

How to Use the Instrument Database

Global Age-Friendly Cities: A Guide

Appendix II of the AFC Planning Guide

Appendix III of the AFC Planning Guide

Conducting Surveys General Overview including PowerPoint (Community Tool Box)

Conducting Needs Assessment Surveys Overview including PowerPoint (Community Tool Box)

Tips for visual design (SurveyMonkey)

Age-Friendly Communication: Facts, Tips, and Ideas (Public Health Agency of Canada)

Sample Size Calculator (Raosoft)